Technology and after-sales service commitment

1, in time to provide the buyer is stipulated in the contract technical service.
2, the time required by the buyer to the site for technical service, according to the buyer's guide the technical documents and drawings for installation, and commissioning of a complete set of division and trial production.
3 for the buyer of choose and buy, the contract equipment and related equipment, the supplier offered to meet the requirements of the device interface technology conditions and material.
4, strictly carry out both the supply and the demand on the relevant questions of the meeting minutes or the agreement signed.
5, according to the contract stipulation about for the buyer held equipment installation, commissioning, operation and maintenance of the technology training courses.
6, to reflect the buyer the quality problem of the information, make a reply within eight hours in; If must send officials to handle, distance in the 800 km within 24 hours of arrival, distance in the 800 km above the arrived within 48 hours, and strive to do users to quality not satisfied, service does not stop.
7, accept user use process at any time of equipment maintenance, the maintenance and so on questions of technology consulting and reply.
8, promptly satisfy the requirement of the buyer to spare parts.